Locates

Are you planting a tree or putting up a fence? Help with locating buried infrastructure is only a phone call away. To avoid unexpected damage to water lines, buried cables, and other buried infrastructure, place a locate request with Ontario One Call. 

• For all municipal water or wastewater locates, contact Ontario One Call at 1-800-400-2255.
• Ontario One Call will contact the utility providers that might have buried infrastructure affecting your property to have the services located.
• Most locates will be completed within five business days.
• There is no charge for locates.
• Locates will be provided for water and wastewater infrastructure owned by the municipality. You will need to contact a private locating company to locate privately owned infrastructure like the water line or sewer line going into the building.